Privacy Policy

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This Privacy Policy describes how Tramcar Spirits, Inc. ("Tramcar," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from tramcarspirits.com (the "Site") or otherwise communicate with us.

Information we collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We refer to this information as "personal information." Specifically, we collect the following categories:

• Contact details including your name, address, phone number, and email.
• Order information including your billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, and security questions, if you create an account.
• Customer support information including the information you choose to include in communications with us.
• Device and usage information including data about how you interact with our Site, collected through cookies and similar technologies.

We collect personal information from you directly, automatically through your use of the Site, and from third parties such as our payment processor and analytics providers.

How we use your information

We use your personal information to provide products and services to you, including to process payments, fulfill orders, manage your account, arrange shipping, and process returns and exchanges. We also use your personal information to:

• Communicate with you, including to provide order updates and customer support.
• Send you marketing communications where permitted by law (you can opt out at any time).
• Help protect against, prevent, and respond to fraud, unauthorized activity, and unlawful behavior.
• Comply with applicable legal obligations, including age-verification requirements.

Cookies

We use cookies and similar technologies to power and improve the Site, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings, though disabling some cookies may affect your experience.

How we disclose personal information

We may disclose your personal information to third parties in order to operate our business and provide our services, including with service providers who perform functions on our behalf (such as payment processing, shipping, and analytics), with our affiliates, and as required to comply with the law or protect our rights.

We do not sell your personal information.

Your rights

Depending on where you live, you may have the right to access, correct, update, or delete the personal information we hold about you, and to opt out of certain uses of your information. To exercise these rights, contact us using the details below.

Children's data

The Site is not intended for individuals under the legal drinking age, and we do not knowingly collect personal information from anyone under 21.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. We will post the revised policy on the Site and update the "Last updated" date.

Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at hello@tramcarspirits.com.